Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support@theskirtedit.co.uk and include your order number and the reason for your return.

Approved returns must be sent to the following address:

Kungfubuy
Liabu Town, Jinfu 2nd Road N°49
Building 9, 4th Floor, Elevator 1
City : Dongguan
Province : Guangdong
ZIP Code : 523000
Country : Chine
Phone : +86 13302615887

The customer is responsible for return shipping costs for change-of-mind returns, subject to applicable law.

For defective, damaged, incorrect, or not-as-described items, please contact us before sending the item back. We will review the issue and provide the appropriate remedy in accordance with applicable law. Where applicable law requires the seller to cover return shipping costs, we will do so.

Please do not return any item without contacting us first and receiving return instructions. Items sent back without prior approval may not be accepted.

You can always contact us for any return question at support@theskirtedit.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Nothing in this policy affects your statutory rights as a consumer, including your rights regarding faulty, damaged or incorrectly described items.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Sale items and gift cards are not eligible for our voluntary 14-day return policy, except where required by law. This does not affect your statutory rights, including your rights regarding faulty, damaged or incorrectly described items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

UK and European Economic Area 14-day right of withdrawal

For customers in the United Kingdom or the European Economic Area, applicable consumer law may provide a 14-day right to cancel an online order, subject to the applicable legal conditions and exceptions. To exercise this right, please contact us within 14 days of receiving your order. You may inspect the item as you would in a shop. If the item is handled beyond what is necessary to assess its nature, characteristics and functioning, we may deduct any resulting loss in value from the refund, where permitted by law. You must return the item within the timeframe required by applicable law.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@theskirtedit.co.uk.