Shipping policy

SHIPPING POLICY

Last updated: 7 September 2026

Thank you for shopping with The Skirt Edit. This Shipping Policy explains where we ship, how delivery works, and what to expect after placing an order.

1. ORDER PROCESSING

Orders are processed within 1 to 2 business days after payment has been confirmed.

Once your order has been processed and dispatched, you will receive a shipping confirmation email where tracking is available.

Please ensure that your delivery address is complete and accurate when placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

2. SHIPPING DESTINATIONS AND COSTS

We currently ship to the following destinations:

- United Kingdom: free standard shipping
- Europe: free standard shipping
- United States and Canada: standard shipping is charged at £15

Available shipping options and the final delivery charge, if any, are displayed at checkout before you complete your order.

3. DELIVERY TIMES

Orders are normally delivered within 5 to 10 business days in total, including order processing and transit time.

Delivery times may vary depending on the destination, carrier operations, and customs processing where applicable. Any delivery timeframe shown at checkout is an estimate only and is not guaranteed.

Delays may occasionally occur because of carrier disruptions, customs inspections, public holidays, severe weather, or circumstances outside our control. If your order is significantly delayed, please contact us at support@theskirtedit.co.uk and we will do our best to assist.

4. ORDER TRACKING

Where tracking is available, tracking information will be sent to the email address provided when you placed your order.

Please allow some time after dispatch for tracking information to become active. Tracking updates are provided by the carrier and may not update every day while a parcel is in transit.

5. INTERNATIONAL SHIPPING, TAXES AND CUSTOMS

Orders may be fulfilled and dispatched from an overseas fulfilment location.

Depending on your delivery country and the value of your order, customs duties, import taxes, VAT, or carrier handling fees may apply. These charges are imposed by local authorities or carriers and are outside our control.

Unless clearly stated otherwise at checkout, any applicable customs duties, import taxes, VAT, or handling fees are the responsibility of the customer.

The customer is responsible for providing any information required by customs authorities and for paying any charges necessary to release a parcel. We are not responsible for delays caused by customs procedures.

6. LOST, DAMAGED, OR INCORRECT ORDERS

Please inspect your order as soon as it arrives. If your item is damaged, defective, incorrect, or missing, contact us as soon as possible at support@theskirtedit.co.uk. Please include your order number and clear photographs of the parcel and products where possible.

We will review the issue and work with you to find an appropriate solution.

7. FAILED DELIVERY OR UNCOLLECTED PARCELS

If a parcel is returned to us because the delivery address was incorrect, delivery was refused, customs charges were not paid, or the parcel was not collected, we may deduct any return, reshipment, customs, or handling costs from any refund where permitted by law.

8. CONTACT US

For questions about shipping or an existing order, please contact us at:

support@theskirtedit.co.uk